Member Feedback

We listen to members

The Cooperative welcomes member feedback.  In fact, we solicit your thoughts every year in a member survey. This year, 10,677 members took time to complete the six-question survey. That's a great response rate given the size of Carroll Electric's membership! To see the 2022 Annual Member Survey results, click here.  

Carroll Electric is always available to hear from you, whether you need to express a concern or share a compliment. When we listen to members, the Cooperative learns and discovers new ways to provide better customer service.  

In May 2022, Carroll Electric recorded 11,573 interactions from you...our members. Thank you for sharing your thoughts and for bringing your inquiries to our attention! 

To view specific compliments from members of the Cooperative, click here. 

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